1.Q:Does you machines have quality certificate?
A:Charmhigh already owns 24 property rights, including 22 national patents and two software copyrights, and has passed ISO quality management system certification, EU CE certification, ROHS certification, and US FCC, SGS and other international certifications.
2.Q:How about the warranty?
A:We support one year warranty. We will regularly update the software for customers. If there is any doubt in the process of operating the machine,please feel free contact us. We will help you in time.All the spare parts will be provided free of charge for you within the warranty period.
3.Q:This is the first time I use this kind of machine, is it easy to operate?
A:Yes. There are English manual and guide video that show you how to use machine.If there is any doubt in the process of operating the machine, please feel free contact us.We provide overseas distance learning services.
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